Policies and Procedures
All of the rules must be followed by all members at
all times.
No offensive, abusive or colourful language is allowed in our group.
Include a...
Mon, 15 Sep, 2014 at 11:20 PM
Our SLA to responding to ticket request.
Urgent: Respond within 30 mins.
High: Respond within 2 hours
Medium: Respond withn 4 hours
Low: Re...
Mon, 10 Jun, 2013 at 1:41 PM